x99bd's complete Terms & Conditions

1 General Provisions

x99bd (hereinafter referred to as the "Platform", "we", "our", or "x99bd") operates an online casino and betting service for users in Bangladesh. These Terms & Conditions ("Terms") apply to all services provided through the x99bd platform.

When you create an account on x99bd, log in, or use any of our services, you are considered to have read, understood, and agreed to abide by these Terms. If you do not agree with these Terms, please do not use this platform.

1.1 Definition of Services

x99bd's services include online casino games, slot machines, live casino, sports betting (including cricket, football, and kabaddi), card games, and other entertainment offerings.

1.2 Applicable Law

These Terms form a legally binding agreement between the user and x99bd. The platform operates in a safe and reliable environment, using SSL encryption and fair play technology to keep all data and transactions secure.

2 Account Registration & Eligibility

2.1 Age Requirement

You must be at least 21 years old to open and use an account on x99bd. Participation by minors (those under 21) is strictly prohibited on this platform. We may request proof of age verification at any time.

2.2 Single Account

Each user may open only one account. If the same person operates more than one account, it will be treated as fraudulent activity and all accounts will be terminated.

2.3 Accurate Information

You must provide true, accurate, and complete information at the time of registration. x99bd reserves the right to terminate any account where false or misleading information has been provided.

2.4 Identity Verification (KYC)

To ensure security and prevent fraud, x99bd may request the necessary documents to verify your identity at any time. Withdrawals may be temporarily held until the KYC process is completed.

3 Account Security

3.1 Password & Login Credentials

It is your responsibility to keep your account login credentials (username and password) completely confidential. Never share your password with any third party. x99bd will never ask for your password via email, phone, or chat.

3.2 Unauthorized Access

If you suspect any unauthorized access to your account, notify our support team immediately. You will be fully responsible for any loss arising from unauthorized transactions, unless it is proven that the breach was caused by a security failure on x99bd's part.

3.3 Account Transfer Prohibited

Transferring, selling, or gifting an x99bd account to any other person is strictly prohibited. Each account is for the personal use of the registered individual only.

4 Deposits & Withdrawals

4.1 Accepted Payment Methods

x99bd supports only the following mobile banking methods:

• bKash — Bangladesh's most widely used mobile financial service
• Nagad — Digital payment service of Bangladesh Post Office
• Rocket — Mobile banking service of Dutch-Bangla Bank
• Upay — Digital payment solution

4.2 Minimum Deposit

The minimum deposit amount for all methods is ৳100 (one hundred taka). Deposits below this amount will not be processed.

4.3 Minimum Withdrawal

The minimum withdrawal amount for all methods is ৳1,000 (one thousand taka). Withdrawal requests are generally processed within 5 to 30 minutes.

4.4 Source of Funds

You confirm that the funds being deposited are from entirely legitimate sources and that you are not using this platform for money laundering or any other unlawful purpose.

5 Bonuses & Promotions

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳8,000. For example: depositing ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000.

5.2 Wagering Requirements

A 20x wagering requirement applies to the welcome bonus. Wagering is calculated on the bonus amount only — not on the deposit. Example: ৳1,000 bonus × 20 = ৳20,000 must be wagered before withdrawing any winnings from the bonus.

5.3 Bonus Usage Rules

• The bonus applies once only and to one account.
• Wagering must be completed within the specified time limit for claiming the bonus.
• Certain games or bet types played with bonus funds may be excluded from wagering requirements.
• If a breach of rules is suspected, the bonus and any winnings derived from it may be cancelled.

5.4 VIP Program

x99bd's VIP program has five tiers, each with a weekly cashback benefit:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.5% weekly cashback
• Gold: up to 0.7% weekly cashback
• Platinum: up to 1.0% weekly cashback
• Diamond: up to 1.2% weekly cashback

You can advance to higher VIP tiers through active play. See the relevant page for full details on the benefits of each tier.

6 Betting & Gaming Rules

6.1 General Gaming Rules

All games and betting activities on x99bd are conducted on the basis of fair play principles. Random Number Generator (RNG) technology is used to ensure every outcome is impartial and unpredictable.

6.2 Bet Acceptance

A bet will only be considered final once a confirmation is received from the system. Incomplete bets due to technical issues will be cancelled and the stake will be refunded.

6.3 Technical Errors

Winnings displayed incorrectly due to a system error or software bug cannot be claimed. x99bd reserves the right to void any result that is clearly erroneous.

6.4 Sports Betting

The sports betting section offers markets for various sports including cricket, football, and kabaddi. x99bd may modify the markets for specific sports or tournaments at any time.

7 Prohibited Activities

The following activities are strictly prohibited on the x99bd platform:

• Operating more than one account or using another person's account
• Abusing the bonus system or engaging in bonus arbitrage
• Using the platform for money laundering or illegal fund flows
• Using hacking tools, cheating software, or bots
• Attempting to manipulate the platform's algorithms or systems dishonestly
• Harassment or threatening behaviour towards other users or staff
• Operating an account on behalf of a minor
• Opening an account using a false identity or another person's name

8 Account Closure & Suspension

8.1 Closure at User's Request

You may request to close your account at any time. Send your request via live chat or to [email protected]. Please withdraw any outstanding balance before closing your account.

8.2 Suspension by x99bd

x99bd may suspend or terminate your account without notice in the following circumstances:

• Evidence or suspicion of a breach of Terms
• Suspicion of fraud or deception
• Security concerns or failure to complete KYC verification
• Extended period of account inactivity

8.3 Funds in a Suspended Account

If an account is terminated due to a breach of Terms, x99bd will make a decision regarding any remaining balance after completing its investigation.

9 Limitation of Liability

9.1 Service Availability

x99bd makes every effort to ensure the highest standard of service, however the service may be temporarily unavailable due to technical maintenance, server issues, or other reasons. We are not liable for any loss arising from such circumstances.

9.2 Third-Party Services

x99bd is not directly liable for any incidental delays or errors in payment processing, game software, or other third-party services.

9.3 Gambling Risk

Online gambling and betting carry a financial risk. You are using x99bd voluntarily and at your own risk. x99bd is not liable for any financial loss resulting from funds lost.

10 Privacy & Data Protection

x99bd is committed to protecting your personal information. See our Privacy Policy for full details on what information is collected, how it is used, and how it is kept secure.

All personal and financial information is securely stored using SSL encryption technology. Data is shared with third parties only to the extent necessary for service delivery and to meet applicable legal obligations.

11 Responsible Gaming

x99bd believes that gambling is a form of entertainment and should be enjoyed responsibly. We care about the mental and financial well-being of our users.

11.1 Self-Limit Setting

x99bd allows users to set their own deposit, loss, and time limits. By using these tools, you can keep your gaming habits under control.

11.2 Self-Exclusion

If you feel that gambling is having a negative impact on your life, you can temporarily or permanently exclude yourself from the platform (self-exclusion). For more details, please visit our Responsible Gaming page.

11.3 Professional Support

If you are affected by a gambling problem, seek help from a professional counselor. x99bd believes in promoting responsible gambling and is committed to supporting players in difficulty.

12 Changes to Terms

12.1 Right to Make Changes

x99bd reserves the right to change, amend, or update these terms and conditions at any time. In the case of significant changes, a notification will be sent to the registered email address or displayed within the platform.

12.2 Effectiveness of Changes

If you continue to use the platform after updated terms and conditions have been published, you will be considered to have accepted the new terms. It is recommended that you visit this page regularly.

12.3 Contact

If you have any questions or uncertainties regarding these terms and conditions, please contact our support team:

• Live Chat — 24/7 instant support
• Email: [email protected]

Support is available in both Bengali and English.